Health care recruiting case study
Challenge: As part of a recruiting team for a staffing agency, we supported a large health care organization which was experiencing significant gaps in service levels and had many open positions and slower than desired recruitment and sourcing times. This organization had an immediate need to help fill their staffing gaps for experienced nurses. The company urgently needed nurses with health care industry knowledge in specific areas. Positions that needed to be filled included: registered nurses (RN’s) with various levels of experience, licensed vocational nurses (LVN’s), certified nursing assistants (CAN’s) patient care technicians (PCT’s). Finding compatible nurses for the health system was essential because they wanted to increase experience levels among its nursing workforce for the long term. In addition, they needed to fill positions in less accessible geographic locations.
Needs Assessment: After diagnosing our client’s needs, we took a divide and conquer approach with tasks assigned both internal and external recruiters working together.
Solution Implemented: Our collaborative process included efficient process management to simplify task assignments. We defined project deliverables for both internal and external teams. These milestones helped to prepare for the internal interviews and to coordinate scheduling.
Results Achieved: As a result of Ethos Global’s effective sourcing and screening process, needed qualified candidates were provided to our client allowing internal recruiters to focus on the most qualified candidates during their selection process. Our team of five sourcing recruiters provided 220 resumes of qualified candidates to our client monthly or over 2,600 in the year we support their urgent staffing and hiring needs. The organization hired over 750 nurses to provide quality patient care.
Through strong project management, collaboration with our client, Ethos Global helped keep candidates engaged, building a talent pipeline for our client.
We made the process clear so that the outcomes and dates were met. The client was pleased with our ability to help execute the most time consuming parts of the process.
Construction Industry Case Study #1
Challenge: Our global high growth engineering and steel structuring company which offers 3-D modeling for various segments of the construction industry, a suite of services for architects, BIM coordination, connection design, steel detailing, and off-shore derrick modeling was seeking to fill professional engineer with an emphasis in structural engineering and
As a company which is customer centric, it was important to our client to seek employees who are in a good fit with the customer oriented culture and a highly skilled and experienced for this business critical engineering position. This sourcing effort was challenging because structural engineers in steel detailing and connections are highly sought after and in relatively short supply.
Needs Assessment: We reviewed our needs assessment methods with our client to more deeply understand technical requirements of the position and to assure that the specific certifications, education and experience were clear so that the requirements could be met.
Solution Implemented: Our recruitment team created a sourcing plan using on the best sources for finding experienced engineers using a combination of job boards, social media and referrals obtained through targeted networking.
Results Achieved: The client was able to hire one of the qualified candidates from the pool of 25 candidates, with five ultimately short listed for client interviews. The structural engineer was on boarded 45 days after the recruitment process was initiated.
Construction Industry Case Study #2
Challenge: Our global high growth engineering and steel structuring company which offers 3-D modeling for various segments of the construction industry, a suite of services for architects, BIM coordination, connection design, steel detailing, and off-shore derrick modeling was seeking to fill a US office manager position. This position is critical to the company because managers and professionals are often traveling and the manager role responds to customer needs and issues as they arise.
As a company which is customer centric, it was important to our client to seek employees who are in a good fit with the customer centric culture with highly engaged employees culture who could keep the business process flow moving with support for the team and for the customers. This sourcing effort was challenging because it required a new person to work independently with professionals from a variety of countries and to do so with very little supervision.
Needs Assessment: The client considered a staffing agency as well as other options, but based on our needs assessment decided to hire this role directly. To find the right fit for this role in a growing company, detailed characteristics and skills were summarized in a candidate persona. This detailed description enabled the sourcing and recruiting team to create an effective job posting for this role. Regular weekly updates were provided to the client and outreach with the qualified candidates continued during this process.
Solution Implemented: Our senior recruiter team posted this position on two targeted job boards and obtained 120 responses on this post. The recruiter short listed 10 candidates for the position, 4 of them were interviewed and one was hired. This process was completed within 21 days.
Results Achieved: As a result of Ethos Global’s effective sourcing
IT Case Study
Challenge: A start up IT consulting and staffing group, was seeking to fill multiple IT positions including JAVA Developer, C++Developers, Data Scientist, Sales Force Admin Developer, JAVA Technical Lead, DevOps Engineer, .Net Engineer, ORACLE HCM, Mobile Developers, Share Point Project Manager and other Project Managers. The business launched in 2014 and these were business critical roles for this new organization. Given potential client opportunities, the client was urgently seeking candidates for these roles.
Needs Assessment: We met with the client and reviewed his needs and worked with him to prioritize the urgency of each role to be recruited. Requirements for each role were discussed and level of experience needed was analyzed based on a balance of must have skills and availability of candidates for these roles.
Solution Implemented: A sourcing and recruiting strategy was created based on the client’s priority position criteria. Portal services with candidate data bases were leveraged as part of the sourcing process as well as standard job boards and social media sites. Efforts were made to seek referrals for candidates that would be a good fit and other networking and data base searches were completed. Multiple qualified candidates were identified for each position and these were screened for soft and technical skills and experience for the role and several key roles were filled by the client.
Results Achieved: For this challenge, it was critical to find candidates with the right qualifications very quickly. For four key roles, candidates recruited by Ethos Global were hired.